IT Technical Support Officer (Hong Kong)

• Provide internal users support on Desktop PCs, Notebook PCs, Video Conference, Mobile and Network Devices
• Administrate User Account, Network, Security, Software, Desktop and Mobile Device Policies and servers
• Monitor network, operation system to ensure the stability of services
• Manage IT Hardware/Software Inventory and corresponding update/upgrade
• Perform regular data backup
• Prepare IT User Manual and conduct corresponding user training
• Coordinate with vendors to deliver IT Products, Services and Solutions
• Assist in ad-hoc duties as assigned by Department Head

• Higher diploma above in Computer Science, Information Technology or related discipline
• Minimum 3 years working experience in IT support
• Solid skills and knowledge of supporting MS Windows, Mac OS/Application, video-conferencing, File Database, E-mail Servers administration and Systems Backup etc.
• Experience in Network cabling and maintenance, e.g. TCP/IP, WAN, LAN, VPN, DNS, Active Directory
• Strong analytical mind and problem-solving skills
• Able to work independently in a collaborative environment with tight deadline
• Service-oriented with strong interpersonal and communication skills
• Good command of written and spoken English and Chinese, fluent in Mandarin is a plus

We offer attractive remuneration packages and fringe benefits to the right candidates.

Please send your resume with expected salary to us via:

• Email: recruitment.hci@hld.com (Attached resume should be in MS Word or Plain Text format), OR
• By Post: Human Resources Department, Henderson (China) Investment Co. Ltd, Room 1401&8-9, 14/F, AIA Tower, 183 Electric Road, North Point, Hong Kong. (Please quote reference code on the envelope)